The Top Five Window Cleaning and
SoftWash Questions of the Summer
If you have ever called us for a quote, it’s likely you’ve heard me say “Spotless Window Cleaning & SoftWash, this is Beau. How may I help you?” My name is Beau Rowland and as the customer service rep for the company, I screen a lot of questions every day. Here are the top five most common questions I got this summer along with their answers. And if you ever need any clarification, you can always give us a call!
1. Why a site visit? Can’t you just give me a quote over the phone?
Companies that give quotes over the phone are often cutting corners. When we are getting ready for a service, we want to make sure we have all our bases covered before we arrive. Having an estimator lay eyes on the job before the service date ensures that when we do perform our service, we can get it right the first time with all the proper equipment and preparations. Plus, our estimation process generally takes place outside of the home, so you do not need to be there for it! It’s quick, hands-off, and the best way to get you a quote.