About Us

Spotless was founded in 1962, cleaning windows of residential homes and retail storefronts in Richmond, VA. 60 years later, Spotless continues to provide five-star service to homes and small businesses in the local area.

We’ve expanded our service line to include SoftWashing and Power / Pressure Washing and our service area to include Large Commercial buildings throughout the Commonwealth of Virginia.

The Spotless
Mission

To brighten the day of each customer with service and quality that exceed expectations.

Spotless Values

Our values guide every thread of activity at Spotless, from hiring and training to customer and vendor relationships. Here is what we care about:

safety
We recognize the safety and health of our technicians and customers as our #1 priority.​

We are educated on the safety standards that govern our profession and put safety best practices at the forefront of all training, planning and service execution.

integrity & professionalism
We tell the truth and do what we say we will do.​

We communicate with courtesy and clarity.​

We take accountability by solving problems and knowing the technical & safety requirements of our roles.​

We are open to feedback and constantly seek to improve.​

Superior Customer Service
We make dealing with Spotless as easy as possible.​

We demonstrate positive energy and politeness in each interaction.​

We treat the customer’s home or building as if it’s our own.​

Best in Class Quality
We pay attention to details, large and small.​

We look at service results through the critical eye of a customer.​

We seek feedback to ensure quality expectations are met.​

Teamwork
We know the team is the star, not the individual.​

We help each other while doing our personal best.​

We respect and value our differences.​

We celebrate success.​

Our People

Our company culture is the foundation upon which the growth of our business and individuals is based.

customer service
At Spotless, we believe in hiring for attitude and values, and training for skill. Our technicians are naturally positive, engaging, and courteous professionals who know that customer service is a critical component of the home service experience.
spotless u
All of our newly-hired technicians are required to complete the “Spotless U” training program prior to visiting a customer’s home. Our training program includes online coursework provided by the International Window Cleaning Association (our industry trade group), in-person technical instruction by our experienced staff, OSHA safety training, and jobsite simulations.
background checks
All of our technicians undergo a pre-hire and annual criminal background check administered by a third-party vendor, TheSeal.com. You deserve to know who’s working in your home.

email

info@spotlesswindowcleaning.com

address

5321 Distributor Drive
Richmond, VA 23225

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